A clean, safe and friendly environment

Zest Care Homes aim to provide the highest standards of care to all of our residents in a safe, secure and friendly environment. We view every resident as an individual and will seek to provide a service that supports their particular needs. We value the principles of choice, privacy, dignity, and respect as the tenets of our service. We encourage family participation and feedback and we embrace openness and transparency in all aspects of care home life. Everyone is encouraged to live a full life based on their preferences and abilities including taking part in any group activities. We also understand that some residents prefer their own space and as a result will choose a different lifestyle whilst living with us. We seek to continually improve our service by the use of technologies, resident feedback, interaction with professional colleagues and heeding regulator recommendations.

Part of the family

It is our intention to create a ‘family’ at each of our homes and to make each and every resident feel part of that family.  The qualified staff in each unit are expected to deliver personalised care with a smile and become acquainted with each individual.  We treat each resident as we would expect to be treated ourselves and understand that we are in a privileged position to be taking care of your loved one.  We want relatives to be involved as much as possible in the planning of care and activities, to ensure we are accurately meeting the needs of their loved one. It is important we always try to see the person behind any illness and to encourage residents to live as full a life as possible. On focus is as much on wellness as supporting issues that result from illness.

Pride in our staff

We take pride in our staff and consider them all to play a vital role in the service we provide to each and every one of our residents.  This enables us to provide the highest standards of care in a structured and safe environment. By providing opportunities for staff to further their knowledge through training programmes and external study, we are confident that all residents are receiving the latest and most up to date care by an experienced team.

Committed to safety

Zest Care Homes are committed to the safety of our residents and our Bramley Court and Three Rivers homes both have the state of the art Care Protect smart CCTV system installed.  This shows our commitment to high quality care which is retrospectively reviewed by independent healthcare professionals to ensure our standards are consistently high.  The Care Protect system also gives us alerting for falls which mean in the unfortunate event a resident falls in their room they can be helped within seconds.

Meet our team

Nurse
Jane Doe
Nurse
John Doe
Nurse
Jane Doe